Frequently Asked Questions
How large are the group sizes?
In order to disturb wild animals as little as possible and give you our full attention, we welcome a maximum of 3 to 6 guests during our wildlife tours. The maximum number of guests is indicated on the page of each tour.
What is included in a tour?
We are committed to offering you all-inclusive tours. Thus, guiding, photography instruction, meals, accommodation and transportation during the experience are always included. For the rest, each tour is different. That's why we detail what is included and what is not on the page of each tour.
What do the 3 difficulty levels mean?
Easy
These excursions and tours are made on flat, uneven terrain, and present no difficulty.
Moderate
These excursions and tours require a minimum of physical condition. It is about being able to do short hikes with difference of height of 50 to 400 meters per day.
Difficult
These excursions and tours require good physical condition. You have to be able to hike all day, sometimes in difficult weather conditions. The difference in height is between 400 and 1500 meters per day.
Do you take care of my flights?
No, we do not book your flights for you. Most of our tours include everything once you reach our meeting point, but you are still in charge of getting there.
Are the tours open to non photographers?
Of course! Our tours are open to everybody, whether you are a wildlife photographer or not. You can simply come with a pair of binoculars to watch wildlife.
Is the donation compulsory?
Yes. Salva Fauna is as much about conservation as it is about pleasure. Our mission is to educate our guests and take concrete action to save wild animals. Thus, we systematically give 10% of the profit from our excursions and tours to an association fighting for nature conservation.
Do you offer photography gear rentals?
Yes. Let us know what you need, and we'll take care of it. The rented equipment will be delivered to your home before departure. Also, our photography guides are happy to lend their own equipment for a while if you want to try out a different camera, lens or tripod.
Is my information secure?
Your personal details are in good hands. We will never give or sell your information. Moreover, we never have access to your credit card details and the transactions we handle are 100% safe.
Is it possible to pay in a currency other than Euros?
Yes, you can pay the cost of your tour in the currency of your country by bank transfer. However, the exchange and transaction fees are in this case at your expense. In the case of a reservation by credit card, payment is made in Euros but is debited from your account in the currency of your account.
What is your payment & cancellation policy?
A minimum of 50% of the rate is required to confirm your tour. This payment can be done by credit card or bank transfer. If you wish to cancel, this amount will not be refunded. The remaining 50% will have to be paid at the beginning of the tour in cash, or in advance by credit card or bank transfer.
I’d like to book my tour by bank transfer, is it possible?
Absolutely yes. Send us an email to contact@salvafauna.com or use our contact form and we will send you the necessary information to proceed.
Do you cater for special diets?
Yes. Just let us know your requirements and we will make sure the accommodations and restaurants we will go to will match your special diet.
Can I arrange my own accommodation?
No. Accommodation is always included in the price of the tour and it is essential that all guests stay in the same place to ensure a smooth tour.
MORE QUESTIONS?
Contact us at contact@salvafauna.com any time!